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Publisher: Thomas Nelson Publishers
ISBN-13: 978-1797713649
ISBN-10: 1798762722
ISBN-13: 978-0806538013
Remy Diederich
De-Escalate: How to Calm an Angry Person in 90 Seconds or Less Format:Paperback Publisher: Thomas Nelson PublishersDiscover how to successfully and efficiently calm an angry person or diffuse a volatile situation in ninety seconds or less with this proven and accessible peacekeeping method by self described lawyer turned peacemaker Douglas E. Noll. We live in an increasingly divided world and most of us have encountered our fair share of aggressive people and difficult confrontations. Fortunately we now have the tools to become peacemakers and transform
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